Policies

SOLA LOCATION-

There are multiple Sola locations in Frederick. Let’s make sure you’re headed to the correct spot! Allison Lydon is located in Suite #15 at the Regal Westview Promenade

Sola Salon Suite 5211 Buckeystown Pike Suite #15, Frederick, MD 21704.

Just a few doors down from the movie theater.

951-428-6487

CANCELLATION POLICY-

Look As of 5/1/2023 all appointments canceled within 48 hours of reserved appointment time will be subject to a 30% last minute cancellation fee to the card provided on file. Three late cancellations will unfortunately result in a removal from Allison Lydon‘s client list.

PURPLE SHAMPOO USE PRIOR TO APPOINTMENT-

Please discontinue use of all toning shampoos 1-2 weeks prior to your appointment.

CLEAN OR DIRTY HAIR?

Please come in for your appointment with clean hair (no more than 3 days since last wash.)

If you are a heavy product user or use products at home for gray coverage such as waxes, sprays or powders please use a color safe clarifying shampoo before coming to your appointment. These are great for in between appointments but they create a barrier and do not allow hair color to properly penetrate the hair cortex often resulting in poor gray coverage. Need recommendations on a great clarifying shampoo? We’ve got them in the salon for you to choose from!

DOORS AUTO LOCK DURING OFF PEAK HOURS-

For everyone’s safety Sola Salon automatically locks the entrance doors to the building during off peak hours. For appointments before 9AM please CALL Allison to gain entry. 951-428-6487

FORMS OF PAYMENT-

Allison is partnered with Gloss Genius & Stripe- a leading payment processor. Allison accepts Visa, Amex, Mastercard, Discover, JCB, UnionPay. We also welcome corporate cards, debit cards, prepaid cards, rewards cards or cash. Please be advised that all card payments will add a convenience fee of 3.5%.

CHILDREN IN THE SALON-

Please have little ones stay home unless they are having a service done. I’m a mom of 5 & completely understand how hard it can be to get away and take time for yourself. With chemicals & hot tools the salon is not the safest place for children. On top of that I want to devote my full attention to you & make sure your hair & our time together is absolutely perfect.

LATE POLICY-

Arriving 15 minutes or later from your scheduled appointment time will results in a cancellation.